Legal
Privacy Policy
Last updated 9 November 2026. How Synovo Ltd handles personal data on this website.
Who we are
Synovo Ltd (“Synovo”, “we”, “us”) is a private limited liability company registered in the Republic of Cyprus under registration number HE 497710. Our registered office is Machiton ELDYK, 7, Agios Athanasios, 4104 Limassol, Cyprus.
We are the data controller for personal data collected through this website. To contact us about your data, use our contact form.
What we collect
- Contact form: your name, email address, company (optional), the package you are interested in, and the message you write.
- Technical data: like most websites, our hosting infrastructure may process your IP address and basic request details (such as browser type and the pages requested) in server logs to deliver and secure the site. We also use your IP address briefly, in memory only, to limit repeated form submissions.
We do not ask for payment details or sensitive categories of data through this website.
How and why we use it
We use contact form details to read and reply to your enquiry and to prepare a quote or proposal. Our legal bases are taking steps at your request before entering into a contract (Article 6(1)(b) GDPR) and our legitimate interest in running and securing our business (Article 6(1)(f) GDPR).
We do not use your details for marketing unless you separately agree, and we do not sell personal data.
Who receives it
Form submissions are delivered to us by an email delivery provider acting on our behalf, and the website runs on infrastructure operated by a hosting provider. These providers process data only to provide their services to us.
Some providers may process data outside the European Economic Area. Where that happens, we rely on the safeguards required by data protection law. We may also disclose data where the law requires it.
How long we keep it
We keep enquiry messages only for as long as needed to respond, to keep a record of our correspondence and, if we work together, to meet our legal and accounting obligations. Technical logs are kept for a limited period by our hosting provider.
Cookies
This website does not use advertising or analytics cookies, and it does not set cookies of its own. If that changes, we will update this policy and ask for your consent where the law requires it.
Your rights
Under the GDPR you have the right to access your personal data, have it corrected or erased, restrict or object to its use, receive it in a portable format, and withdraw consent at any time where we rely on it. To exercise these rights, contact us using the details above.
You also have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus, or with the supervisory authority in your own country.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.